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Case study
Digital Advertising

Philips Healthcare +200% increase in qualified leads

Philips Healthcare, a leader in health technology, wanted to increase the number of qualified leads worldwide. With a globally renewed Google Ads strategy & account structure, we achieved this.

Philips Healthcare logo

+200%

qualified leads

+19%

Cost per lead improved

+23%

Improved CPC

ABOUT

Philips Healthcare

At Philips, they want to improve people's health and well-being through meaningful innovation. As such, they see huge opportunities to make a difference through innovation, design and sustainability – by working with healthcare customers to increase productivity and deliver better care to more people through innovation platforms for monitoring, imaging, interventional care and healthcare informatics. And by enabling more people to take care of their health and well-being with personal health solutions. This calls for an innovative Google Ads strategy that ensures results can be achieved in a niche market.

THE

CHALLENGE

Philips Healthcare operated at individual market level, each with its own marketing efforts and corresponding strategy. As a result, there were often big differences in quality, synergy and results, and learnings were not always shared. That made it crucial to put a single, unified strategy in place at global level to achieve more success.

OUR

RESEARCH & GOALS

The strategy for Philips consisted of a data analysis for all markets to see what the complete funnel looked like from lead to purchase. Conclusions were drawn per market from this analysis and combined with extensive additional keyword research. With this data, we set up a framework that should form an ideal account structure. At Philips, the average purchase journey takes 6 to 12 months. That's why it's important not to draw conclusions too quickly based on results, but instead to focus on soft conversions and gain insight into lead qualification.

“

With a smart Google Ads strategy, DGTLbase delivered consistent results for Philips Healthcare worldwide.

THE

SOLUTION & IMPLEMENTATION

Our solution for Philips Healthcare was to clarify the ideal account structure, map out the soft conversions, create short lines of communication with the team that qualifies leads and link these back to our marketing activities. We successfully implemented this for the EMEA, DACH & APAC regions.

THE

RESULTS

The efforts led to great results in the most important region (DACH)

  • +200% growth in qualified leads
  • We managed to cut the cost per qualified lead by -19%
  • We laid down a framework that, after huge success in DACH, we rolled out in all other markets.
  • All successes and tests were shared at global level so budget never had to be spent unnecessarily.
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Philips Healthcare +200% increase in qualified leads