DGTLbase logo
Contact
← Back to case studies
Case study
Digital Advertising

Welhof +7% IN ROAS & +42% GROWTH IN REVENUE

Through HAGAKURE, A/B testing & Advanced conversion tracking

Welhof piggy bank ad

+42%

Growth in revenue

+7%

Growth in ROAS

+25%

Growth in sales

ABOUT

Welhof

Welhof is the market leader as a supplier of refurbished/second-hand white goods. Even so, Welhof also competes with players such as Coolblue and Mediamarkt that sell new products.

Second-hand/refurbished products can deliver a big environmental gain. The life cycle of a second-hand/refurbished product extends its lifespan. Good for the environment and your wallet!

THE

CHALLENGE

Welhof has the ambition to grow revenue through a higher ROAS. Because 90% of revenue comes in via Google Ads, this is an important factor. In 2022, they saw that revenue stayed consistent every month without any growth. The account was, as it were, running on Google's autopilot. Because the budget was already at its maximum, the question was how we could achieve this. Welhof had the ambition of achieving a monthly revenue of €950K (all channels combined). Because this was a big leap, at DGTLbase we saw this as a challenge

OUR

RESEARCH & GOALS

Based on in-depth market research
we decided to focus the SEA strategy on three pillars.

CLEAN TRAFFIC / Structure.

Because of the broad approach, the same search terms were also being triggered in different ad groups. This caused confusion in reporting and meant there was no control over the landing page for the keyword in question. The right data is essential for reporting, A/B testing and optimising the campaigns.

A/B Testing TO make optimal use of machine learning.

Through machine learning, Google learns who your potential customers are and targets this group. Once targeted, the ad has to be as attractive as possible to click on. This is where A/B testing comes in. After all, there's no one-size-fits-all.

Advanced conversion tracking

The third aspect to be able to steer better on an automated bidding strategy is using advanced tracking methods. During the analysis, we saw that no use was being made of enhanced conversions, server-side tracking, cookie consent mode, returning vs new customers & POAS tracking.

“

After implementing advanced conversion tracking, we saw a 20% conversion boost. This lets us feed the algorithm with even more data.

THE

SOLUTION & IMPLEMENTATION

  1. First, we changed the revenue within Google Ads to revenue excluding VAT, so we can steer on POAS. We responded to this by adjusting the ROAS targets to the POAS.
  2. We implemented Enhanced Conversions. This ensures all conversions are matched with extra information such as name, address & email.
  3. We also implemented Cookie Consent Mode within Google Ads, so customers who declined cookies were still included in the conversions.
  4. Through Server Side Tracking, we now track more data and are future-proof for the end of the cookieless era.
  5. Implemented New vs Returning customer data so we can report on it and bid more on new customers.

THE

RESULTS

Through a strategic restructuring of the account, a monthly revenue of €950,000+ was reached within 6 months of taking over the account.

We also increased ROAS by 7% while ad spend grew by 32%.

HOW CAN DGTLBASE HELP YOU?"*" indicates required fields

Thank you! We’ve received your request and will get back to you soon.

Something went wrong while sending. Please try again.

Award winning search agency

We work for SMEs and corporates with a clear growth or efficiency ambition, from Adidas and Philips to ICON Amsterdam and A’DAM Lookout. That’s where we have a proven track record

Dutch Search AwardsFONK 150Emerce 100Global Search AwardsFD Gazelle

Are you ready to grow?

Get in touch with us ›
Home

/

Case studies

/

Sustainability

/

Welhof +7% IN ROAS & +42% GROWTH IN REVENUE