Cetaphil Netherlands had a strong brand but no idea what was actually working on social media in the skincare category. Finding out what competitors were doing, which themes performed and what consumers were really saying took weeks and an entire team. We built a social media scraper that takes over that work, and does it a lot more cheaply. The findings go straight into the influencer briefing, so their influencer agency can get started right away.

Cetaphil is an international skincare brand from Galderma, positioned as dermatologically trusted and suitable for sensitive skin. In the Netherlands, the brand has strong awareness and broad distribution. The brand was strong, but translating that into content that actually performs on TikTok, in a category dominated by K-beauty hype and constant CeraVe comparisons, was another story.
Cetaphil NL's content team worked on the basis of brand guidelines and creative instinct. What was missing was insight into what was actually happening in the category: which hooks perform, which formats generate the most saves, which themes have their seasonal moment, which questions consumers ask that existing content doesn't answer and where competitors such as CeraVe and La Roche-Posay are leaving opportunities on the table.
Doing that manually quickly costs you a strategist who spends two to three weeks a month doing nothing but scrolling and researching. And even then, you only capture a fraction of what's moving in the category:
We built a scraper that combines two data sources: the organic content in the category and the conversation beneath it. The scraper runs every month, and what comes out goes straight into the briefing.
The four pillars:
We used to spend weeks figuring out what was going on in the category. Now we have it on the table within hours, including the full briefing. And the themes are sharper because they're based on data rather than gut feeling.
The scraper has been running from November 2025 through July 2026 and delivers a clear picture of the skincare category every month. Not a look back at what has been, but direct input for what needs to come in the next cycle.
The scraper not only changed how quickly Cetaphil NL steers its content team and influencer agency, but also how sharp the decisions being made are.
After more than six months, Cetaphil NL has a content agenda built not on gut feeling but on proven category patterns.
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